During the fiscal year ended November 30, 2017, we achieved record high sales and profits again, as we continued our strong performance from the previous fiscal year. In net sales especially, we passed a milestone by exceeding \10,000 million for the first time since our foundation. Looking at individual businesses, our core temporary staffing service and special needs employment service were the main drivers of the Group’s operating results. In temporary staffing service, net sales increased by 32% year on year atop growth in staffing services at call centers. The special needs employment service also achieved dramatic growth, with sales increasing 47% year on year supported by strong orders. In new businesses, we are nurturing businesses with future growth potential, such as the border-crossing e-commerce service (mail-order services to overseas destinations) and recruitment support service.
As a result, net sales increased 26.6% year on year, to ¥11,696 million; operating profit rose 32.8% year on year, to ¥674 million; ordinary profit increased 38.4% year on year, to ¥687 million; and profit attributable to owners of parent increased 3.8% year on year, to ¥423 million.
In the fiscal year ending November 30, 2018, we will work to secure short-term profits, mainly from our existing businesses, while establishing a foundation for realizing medium- to long-term growth. In our core temporary staffing service and special needs employment service, we will strive to further consolidate our customer base by refining our services and making them even more competitive. Furthermore, we will look to capture new earnings opportunities by working proactively to develop new businesses that aren’t bound by our traditional models and accelerating the Group’s growth. The rapid advance of IT and AI as well as the appearance of new technologies and so forth is driving change in the external environment faster than ever before. To respond to these rapid changes, we will transform ourselves flexibly and with a sense of urgency and achieve sustainable corporate growth.
Based on these initiatives, for the fiscal year ending November 30, 2018, we aim to achieve net sales of ¥13,587 million, up 16.2% year on year; and operating profit of ¥814 million, up 20.7%. Also, according to the plan, dividends are expected to increase significantly from the \18 for the fiscal year ended November 30, 2017 to \25 (\5 following the split on March 1, 2018).
We ask shareholders for your continued understanding and support.