Social Contributions Through Business ActivitiesSocial Contributions Through Business Activities

We develop and expand a diverse range of businesses aimed at realizing “Decent Work,” while addressing key social challenges.

  • 8 Decent work and economic growth
  • 10 Reduced inequalities

As Japan faces an accelerating decline in the birthrate and an aging population, various initiatives are being advanced through public–private collaboration to secure new workers and improve working environments. However, in a society where workers should be the main actors, not everyone necessarily has access to “decent work,” or truly rewarding employment.
We are developing our own business schemes to create environments where people with limited employment opportunities—including persons with disabilities, older adults, single parents, and those with no prior experience—can work in ways that reflect their individuality. Through the expansion of these diverse businesses, we aim to realize an inclusive society in which everyone can thrive, while contributing to the creation of a sustainable society.

Promoting the employment of those with disabilities

Jobs created for those
with disabilities
4,688
people
* As of the end of May 2025

While amendments to the Act on Employment Promotion etc. of Persons with Disabilities have increased corporate incentives to employ those with disabilities, the reality is that it can be difficult to integrate those with disabilities into particular portions of core workflows and to retain them.
Under such conditions, S-Pool Plus, Inc. supports vocational independence for those with disabilities, through its rental farms for companies, Work Happiness Farms, where they can pursue rewarding work in a positive atmosphere. To date, these farms have employed more than 4,600 people and have a retention rate of 92%.

Opportunities
for younger and inexperienced workers

Annual number of staff securing permanent
employment with client firms
1,000
people
* As of the end of May 2025

S-Pool Human Solutions, Inc. provides Temporary Staffing Services centered on call centers that proactively employ young and inexperienced workers.
Our distinctive group-based temporary staffing services assign field consultants (FCs) full-time to the placement destinations to provide thorough follow-up support that helps boost staff retention rates. Thanks to the resulting improvements in staff's skills and service capabilities, some 1,000 temporary employees secure permanent employment with destination workplaces each year.

Job creation in local communities

Jobs created at BPO centers
391
people
* As of the end of May 2025

Today, with various government-led measures underway to promote community revitalization, low employment creation has been identified as a major contributor to the issue of population outflows from provincial areas.
Working with government efforts, S-Pool Link, Inc. and S-Pool Glocal, Inc. operate BPO centers mainly in provincial cities with populations of 100,000 or fewer. By opening facilities in communities with low rates of administrative personnel recruitment and actively hiring local human resources, we promote community employment. Currently, those BPO centers employ 391 people.

Women's
empowerment

Percentage of female employees
at BPO centers
81.3
%
* As of the end of May 2025

BPO centers are located chiefly inside shopping centers, where numerous local residents congregate. By focusing not just on convenience but on interior design, they maintain comfortable working environments for women.
The BPO centres currently employ over 300 female employees, with women accounting for 80% of the total workforce.

Employment of seniors

Senior citizens registered
in our Professional Talent Bank
14,000
people
* As of the end of May 2025

S-Pool is also expanding its Professional Talent Bank business, which features a pool of senior citizens who have reached mandatory retirement age but who offer high levels of specialized expertise, as well as networks of contacts they can draw on to help businesses meet their respective challenges.
From highly experienced executives to middle managers offering a wealth of experience in the field, more than 14,000 professionals have registered with our Professional Talent Bank and currently serve in advisory and practical operational roles with more than 4,000 companies.