Privacy Policy

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Personal Information Protection Policy

Basic policy

In recognition of our responsibilities to society, the S-Pool Group has established the following Privacy Policy to ensure that personal information is handled appropriately based on the principle of respect for individuals. The Privacy Policy seeks to safeguard privacy and to ensure compliance with laws, regulations, and other provisions that apply to personal information.

  • 1. In recognition of the importance of personal information, we will obtain (collect), use, provide, and entrust such information solely within the scope of our business purposes.
  • 2. We will refrain from using personal information beyond the scope necessary to achieve the identified purposes of use. We will take all appropriate and necessary measures.
  • 3. We will take reasonable preventive measures and all appropriate and necessary corrective measures to address various risks, including the risk of unauthorized access to personal information and the loss, damage, unauthorized alteration, or leakage of personal information.
  • 4. We will comply with laws, regulations, national guidelines, and other standards that apply to the handling of personal information and with the requirements of our privacy management system.
  • 5. We will respond diligently and promptly to all inquiries, requests for disclosure, etc., complaints, and consultations regarding personal information.
  • 6. We will continually review and improve our privacy management system as necessary to ensure the personal information is adequately protected and used appropriately.

Please direct any inquiries regarding our Privacy Policy to the following contact point:
Contact point for privacy
Tel.: +81-3-6859-5599 (weekdays 10:00 a.m. - 6:00 p.m.)

Sohei Urakami
Representative Director
S-Pool, Inc.

Established: May 14, 2004

Revised: October 1, 2019

Handling of Personal Information

S-Pool pledges to comply with laws, regulations, and other standards that apply to the handling of personal information entrusted by strictly managing and protecting the confidentiality of such information. We handle personal information as described below.

1. Name of Business

S-Pool, Inc.

2. Privacy Officer

Chief Human Resources Manager, S-Pool, Inc.

3. Personal Information

Personal information refers to information concerning individuals that can be used to identify specific individuals using the names, dates of birth, and other information contained therein (including information on the basis of which it would be easy to identify specific individuals by cross-referencing other information).

4. Purposes of Use of Personal Information

We will access and use the personal information, which we obtained and collected, for the following purposes. We will communicate and obtain consent in advance for use of the personal information for any purposes other than the below or for changes in the purposes of use.

  • (1) Personal information concerning partner companies
    a. To conclude various contracts with partner companies
    b. To communicate with partner companies regarding business discussions and meetings
    c. To manage information concerning partner companies
    d. To implement operations contracted to us
    e. To implement operations associated with the above
  • (2) Personal information concerning applicants for employment and internships
    a. To provide information to applicants (including applicants for internships) and implement operations related to hiring activities
    b. To manage provisional hiring decisions
    c. To verify and analyze hiring activities (including activities for internships) and for reference in future planning and administration
    d. To implement operations associated with the above
  • (3) Personal information concerning executives and employees
    a. To implement operations related to human resources, labor management, health management, and safety management, including services on behalf of other parties
    b. To implement operations related to welfare and benefits
    c. To implement operations related to the Employee Stock Ownership Program
    d. To implement operations associated with the above
  • (4) Personal information concerning shareholders and investors
    a. To exercise rights and fulfill obligations under the Companies Act
    b. To send shareholder reports and other materials and for related communications
    c. For shareholder management, including preparation of shareholder data, in accordance with standards specified by applicable laws and regulations
    d. For communications and implementing other activities in response to inquiries
    e. To implement operations associated with the above
  • (5) Information on users of our services
    a. To perform various procedures related to user registration
    b. To provide various services that users seek
    * See the individual service webpages for the privacy policies that apply to services to be used.
    c. For activities such as communicating how to obtain information on our services (e.g., through events and seminars)
  • (6) Personal information concerning parties who have made inquiries with us
    a. To respond to inquiries and for related communications
  • (7) Personal information in images captured using security cameras installed in our facilities
    a. For crime prevention and other safety management

Even for purposes of use other than those above, personal information may be used or accessed without prior consent when permitted by applicable laws and regulations or when necessary to protect important interests such as life, health, or property.
Providing personal information is optional. However, failure to provide such information may significantly affect various processes that support the use of our services.

5. Disclosure and Provision of Personal Information to Third Parties

We will not disclose or provide personal information we collected to third parties except in the following cases:

  • (1) When required by applicable laws and regulations
  • (2) When necessary to protect important public interests such as life, health, or property in cases in which it would be difficult to obtain the consent of the individuals in question
  • (3) When outsourcing operations to outside businesses that have concluded nondisclosure agreements within the scope of the purposes of use
  • (4) When prior consent has been obtained

6. Management of Personal Information

We will handle personal information in reasonable ways that reflect full consideration for privacy and treat, retain, and manage personal information rigorously via technical and organizational measures to address risks related to such information (e.g., unauthorized access, loss, damage, unauthorized alteration, or leakage).

7. Entrustment of Personal Information

To ensure the strict management of personal information, we may entrust operations to partners or subcontractors that have concluded nondisclosure agreements.

8. Requests for Disclosure, Etc. Concerning Personal Data Held

We will accept requests for disclosure, etc. concerning the personal data we hold. See “Matters Concerning Personal Data Held” below for information on making such requests.

9. Obtaining Personal Information Through Methods Not Easily Recognizable to the Individuals Concerned

We do not seek to obtain personal information through methods not readily recognizable to the individuals concerned—for example, using web beacons.

10. Privacy Policy

See the Privacy Policy on our website.

11. Contact Point for Inquiries, Complaints, and Consultations Regarding Personal Information

Please direct any inquiries, complaints, or consultations regarding personal information to the following contact point.

Inquiries regarding personal information

S-Pool, Inc.

Tel.: +81-3-6859-5599 (weekdays 10:00 a.m. – 6:00 p.m.)

We are a member of the following accredited personal information protection organization. This organization also accepts complaints and consultations regarding the handling of personal information.

Organization name: JIPDEC

Contact point for complaint resolution: Accredited personal information protection organization

Address: 12F, Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032

Tel.: +81-3-5860-7565

Personal Data Held

Provided below is information concerning the personal information for which we are authorized to respond to requests for disclosure, etc.

1. Businesses Handling Personal Information and Privacy Officer

Businesses Handling Personal Information
Sohei Urakami
Representative Director
S-Pool, Inc.
6F, Akihabara Daibiru, 1-18-13, Sotokanda, Chiyoda-ku, Tokyo 101-0021

Privacy Officer
Chief Human Resources Manager, S-Pool, Inc.
Tel.: +81-3-6859-5599 (weekdays 10:00 a.m. – 6:00 p.m.)

2. Purposes of Use of Personal Data Held

Personal information Purposes of use
(1) Personal information concerning partner companies (including prospective partner companies) • To manage information concerning partner companies and for use in sales activities
(2) Personal information concerning applicants for employment and internships • To implement operations related to hiring activities
• To manage provisional hiring decisions
(3) Personal information concerning executives and employees • To implement operations related to human resources, labor, and other employment management; operations related to employee welfare; and other associated operations
(4) Personal information concerning shareholders and investors • To fulfill obligations and exercise rights under applicable laws, regulations, etc.; respond to various inquiries; and implement operations for other associated share administration
(5) Information on users of our services • To perform procedures related to the use of various services and to provide such services
• To provide information on seminars and other topics
(6) Personal information concerning parties who have made inquiries with us • To respond to consultations and questions

3. Contact Point for Complaints and Consultations Regarding the Handling of Personal Data Held

Please direct any inquiries, complaints, or consultations regarding personal information to the following contact point. Please note that we are unfortunately unable to accept requests or inquiries through visits in person.

Inquiries regarding personal information

S-Pool, Inc. contact point for privacy

Tel.: +81-3-6859-5599 (weekdays 10:00 a.m. – 6:00 p.m.)

We are a member of the following accredited personal information protection organization. This organization also accepts complaints and consultations regarding the handling of personal information.

Organization name: JIPDEC

Contact point for complaint resolution: Accredited personal information protection organization

Address: 12F, Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo, 106-0032

Tel.: +81-3-5860-7565

4. Requests for Disclosure, Etc. Concerning Personal Information

After verifying that the party making the inquiry is the individual in question, we will respond swiftly to inquiries concerning notification of purposes of use; disclosure, disclosure of records provided to third parties; correction, addition, or partial deletion of details; suspension of use; complete deletion; or suspension of provision to third parties of the personal information we hold. We may request answers to questions we pose in response to such inquiries in order to verify the identity of the inquiring party.